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FAQ's

What is Atlas Key?

Atlas Key is a vendor credentialing and access management application designed to streamline the process for medical representatives and vendors to gain access to healthcare facilities. Our platform aims to enhance security, efficiency, and compliance for hospitals, while simplifying hospital sign-ins for representatives.

What are the benefits of using Atlas Key for healthcare facilities?

Healthcare facilities benefit from enhanced patient safety, improved regulatory adherence, and unparalleled visibility and control over who enters their premises. Atlas Key simplifies the management of vendor credentials and sign-ins, reducing administrative burden and increasing operational efficiency.

What are the benefits of using Atlas Key for medical representatives and vendors?

Medical representatives and vendors benefit from a simplified and reliable process for gaining access to hospitals. Once set up, Atlas Key allows reps to make meetings in advance and gives greater credibility for the reps accessing hospitals. This allows representatives to focus on delivering essential services and fostering valuable partnerships.

How do I register for an Atlas Key account?

To register for an Atlas Key account, please visit the Google Play or Apple App Store and download ‘Atlas Keyʼ. You will need to provide your professional details and relevant documentation to create a profile.

How does Atlas Key ensure the security of my data?

Atlas Key employs robust security measures, including encryption and secure servers, to protect your personal and professional data. We utilise AWS servers and following verification of documents these are archived offline to further ensure security. We are committed to maintaining the highest standards of data privacy and compliance with relevant regulations.

Is my personal information shared with third parties?

Atlas Key only shares your personal information with authorized healthcare facilities for credentialing and access management purposes, in accordance with our privacy policy. We do not sell or rent your data to third parties. For more details, please review our full privacy policy

Can I access my credentialing status through the app?

Yes, the Atlas Key app provides real-time updates on your credentialing status. You can view your approved credentials, pending items, and any expiring documents directly within the app

How do I sign in at a healthcare facility using Atlas Key?

When you arrive at a healthcare facility, simply open the Atlas Key app on your mobile device. Once you have created a profile, the app will guide you through the sign-in process starting with adding the healthcare facility you are visiting.